Privacy Policy

Overview

MasteryCollective (operated by MASTERYCOLLECTIVE PTE. LTD.) is committed to protecting your privacy online. This Privacy Policy describes the personal information we collect through this website at masterycollectivesg.com (the “Site”), and how we collect and use that information.

The terms “we,” “us,” and “our” refer to MASTERYCOLLECTIVE PTE. LTD. The terms “user,” “you,” and “your” refer to site visitors, customers, and any other users of the site.

Information We Collect

Placing Orders and Processing Payments. When you place an order for our products or services, we collect personal details necessary for the transaction, including your name, phone number, email address, and company name. This information is used to process your order, maintain our customer relationship, and communicate with you. For payments, we utilize the secure services of our third-party processor, Stripe; we do not store your payment card details on our servers. By placing an order, you may be added to our mailing list, which you can opt out of at any time.

Information You Voluntarily Provide. You may also provide us with personal information in other interactions with our Site. This includes submitting your name and email address to subscribe to our newsletter, providing your details through our contact form, or signing up for services like consultation calls.

Analytics and Usage Data. To understand how our Site is used and to improve your experience, we automatically collect certain activity data. This may include your IP address, browser type, the pages you view, and referring URLs. We use services like Google Analytics to analyze this data in an aggregated form to measure interest and engagement across the Site.

Cookies and Tracking Technologies. Our Site uses "cookies," which are small data files sent to your computer to uniquely identify your browser and enhance our service. We use cookies to track site activity and for advertising purposes on platforms like Meta (Facebook/Instagram), Google, and LinkedIn. You can adjust your browser settings to accept or decline cookies, but disabling them may affect the functionality of some parts of our Site.

How Your Information Is Used

The information you provide is used to process transactions, send periodic emails like newsletters and service updates, and improve the service we provide. We do share your information with trusted third parties who assist us in operating our website and conducting our business, such as payment processors and email marketing providers. These parties agree to keep this information confidential. Your personal information will never be shared with or sold to unrelated third parties.

Third-Party Links

The Site may contain links to third-party websites. This Privacy Policy only addresses the use and disclosure of information we collect from you on our Site. Other sites accessible through our site have their own privacy policies, and we are not responsible for their practices.

Security

We maintain security measures to protect your personal information from unauthorized access, misuse, or disclosure. However, no exchange of data over the Internet can be guaranteed as 100% secure. While we make every effort to protect your personal information, you acknowledge that any information you voluntarily share with us could be accessed by a third party. You agree that we are not responsible for any intercepted information shared through our Site without our knowledge or permission.

Children

To access or use the Site, you must be 18 years old or older and have the requisite power and authority to enter into this Privacy Policy. Children under the age of 18 are prohibited from using the Site.

Governing Law

This Privacy Policy is governed by the laws of the Republic of Singapore. Any disputes related to this policy will be subject to the exclusive jurisdiction of the courts of Singapore.

Changes to This Policy

We may update this privacy policy from time to time. You acknowledge and agree that it is your responsibility to review this policy periodically. We will notify you of any changes by posting the new policy on this page.

Contact

If you have questions about our Privacy Policy, please email us at [email protected].